Your registration request may be delayed or declined for several reasons, including:
- Incomplete application details.
- Missing or invalid supporting documents.
- Identity verification could not be completed.
- Information provided does not match official records.
- Regulatory or compliance requirements have not been met.
If your request requires additional information, our support team will contact you.
If you believe your request has been delayed or rejected in error, please contact Individual Support for assistance.
Need More Help?
Our Individual Support Team is available 24/7.
Support Channels
- 777 (Somtel)
- WhatsApp: +252 65 8000000
- Email: dahabpay@dahabshiil.com
- Live Chat: https://dahabpay.com
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