Why does my Bluekom internet keep disconnecting?

Modified on Wed, 1 Jul at 2:37 PM

Your Bluekom internet may disconnect because of:

  • Weak Wi-Fi coverage.
  • Router issues.
  • Loose cables.
  • Temporary network maintenance.
  • Too many connected devices.

Restart your router and check all cable connections. If the problem continues, contact Bluekom Customer Support.

For more information or assistance, contact Bluekom:

  • Call Center: 555 (Somaliland & Puntland, 7:00 AM – 10:00 PM) or 451 (South Somalia, 8:00 AM – 11:00 PM)
  • WhatsApp: +252 65 5555555 or +252 62 4400019
  • Email: support@bluekom.net
  • Bluekom AI Assistant: Available 24/7 on the Bluekom website, Bluekom WhatsApp, and the official Bluekom Facebook page.

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