If your registered mobile number has changed, you can request an update through the DahabPay Support & Service Request available on our Support Portal.
How to submit your request
- Visit the DahabPay Support Portal.
- Select Submit Request.
- Choose DahabPay Support & Service Request.
- Under Request Type, select:
- Account/User Modification
- Complete the required information, including your current and new mobile number.
- Submit your request.
For your security, identity verification is required before your registered mobile number can be updated. Additional supporting documents may be requested where applicable.
Need More Help?
Individual Support (24/7)
- 777 (Somtel)
- WhatsApp: +252 65 8000000
- Email: dahabpay@dahabshiil.com
- Live Chat: https://dahabpay.com
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