How do I modify my DahabPay account or user information?

If you need to update your DahabPay account or user information, submit a DahabPay Support & Service Request.

How to submit your request

1. Visit the DahabPay Support Portal.
2. Select Submit Request.
3. Choose DahabPay Support & Service Request.
4. Under Request Type, select Account/User Modification.
5. Complete the required information.
6. Submit your request.

Examples include:

• Update user information
• Change mobile number
• Change email address
• Update account information
• Update user roles
• Update permissions (subject to authorization)

For security purposes, identity verification and, where applicable, organizational approval may be required before changes are processed.

Need More Help?

Contact our Support Team (24/7)

• 777 (Somtel)
• WhatsApp: +252 65 8000000
• Email: dahabpay@dahabshiil.com
• Live Chat: https://dahabpay.com