In some countries, your phone may not connect automatically to a roaming partner network. You may need to manually select the network.
Follow these steps:
Android:
- Open Settings
- Mobile Network / SIM Settings
- Network Operators
- Disable “Automatic”
- Wait for available networks
- Select a supported network manually
iPhone:
- Open Settings
- Mobile Service
- Network Selection
- Disable “Automatic”
- Select a supported network manually
Important:
• Restart your phone after changing network
• Ensure roaming is enabled
• Some networks may not support all services
Contact Somtel Support:
call whatisapp
(65) 111, 333 652000000
(62)151, 152 624666666
(66) 100 664000000
• Email: Support@somtelnetwork.net
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article