If you have no signal while roaming, try the following:
- Restart your phone
- Enable roaming from mobile settings
- Manually select a supported network
- Ensure airplane mode is OFF
- Reinsert your SIM if necessary
Possible reasons:
• Unsupported country or network
• Weak coverage area
• Roaming not available for your number type
• Temporary partner network issue
Important:
• Some countries only support Postpaid roaming
• Coverage depends on partner networks
Contact Somtel Support:
• WhatsApp: +252652000000 / +252662000000
• Call Centre (Inside Somalia): 333 / 151 / 100
• Email: Support@somtelnetwork.net
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