Why do I have no signal while roaming (Dalmar)?

Modified on Thu, 30 Apr at 4:00 PM

If you have no signal while roaming, try the following:

  1. Restart your phone
  2. Enable roaming from mobile settings
  3. Manually select a supported network
  4. Ensure airplane mode is OFF
  5. Reinsert your SIM if necessary

Possible reasons:
• Unsupported country or network
• Weak coverage area
• Roaming not available for your number type
• Temporary partner network issue


Important:
• Some countries only support Postpaid roaming
• Coverage depends on partner networks


Contact Somtel Support:

• WhatsApp: +252652000000 / +252662000000
• Call Centre (Inside Somalia): 333 / 151 / 100
• Email: Support@somtelnetwork.net

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