I changed phone — how do I move my eSIM?

Modified on Sat, 30 May at 10:02 AM

If you changed phone and want to move your Somtel eSIM to the new device, you usually need to 

transfer or reissue the eSIM. An eSIM profile normally does not move automatically like a physical SIM.

Option 1: Use built-in eSIM transfer (if supported)

Some phones support direct transfer.

iPhone to iPhone

Settings > Cellular / Mobile Data > Add eSIM

Choose Transfer from Nearby iPhone (if offered)

Android

Depends on brand/model (Samsung, Pixel, etc.)

Option 2: Scan a new QR code

Most carriers require a new activation QR code for the new phone.

1. Remove/deactivate old eSIM if instructed.

2. On new phone:

iPhone: Settings > Cellular > Add eSIM

Android: Settings > SIM Manager / Network > Add eSIM

3. Scan the new QR code from Somtel.

important checks

New phone must support eSIM

Connect to Wi-Fi

Old QR code may be single-use and may not work again