If your organization needs to update its approval workflow or authorization hierarchy, submit a DahabPay Support & Service Request.
How to submit your request
- Visit the DahabPay Support Portal.
- Select Submit Request.
- Choose DahabPay Support & Service Request.
- Under Request Type, select Approval Flow Change.
- Provide the details of the requested workflow changes.
- Submit your request.
Examples include:
- Adding or removing approvers
- Changing approval levels
- Updating approval sequences
- Modifying authorization rules
Requests are processed after verification and approval by the authorized representatives of your organization.
Need More Help?
Contact our Support Team (24/7)
- 777 (Somtel)
- WhatsApp: +252 65 8000000
- Email: dahabpay@dahabshiil.com
- Live Chat: https://dahabpay.com
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